Frequently Asked Questions
Everything you need to know about your Bayse Brand experience, from shipping to style advice.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns for store credit are free, while refunds to the original payment method incur a small restocking fee.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking our 'Fit Notes' section for item-specific advice.
Which payment methods do you accept?
Bayse Brand accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
Are your garments ethically produced?
Yes, we are committed to sustainable fashion. We partner only with WRAP-certified factories that guarantee fair wages, safe working conditions, and zero tolerance for forced labor.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.